PRIVACY POLICY

COMPANY | THE BEAR STATION

BEARFESTIVALMILANO.IT

Managed by Bears Club Srl - Via Privata Benadir, 14 20132 MILAN - VAT No./Tax Code: 12880980961

Last Update 11/03/2026

Welcome to www.bearfestivalmilano.it , the official website of the annual Bear Festival Milano event, managed by Bears Club Srl. This Privacy Policy explains how we collect, use, disclose and protect your personal information. We invite you to read carefully.

In the context of this Privacy Policy, the following terms have the meanings specified below. These definitions help ensure a clear understanding of our practices and terminologies:

Cookies: Small text files that our site places on your device. These files collect information about your online activity, improving your browsing experience and allowing us to analyze how our site is used.

Country: Italy, the location where our main servers are located and from which we operate to manage data in accordance with local privacy laws.

Device: Any device you may use to access our Service, including, but not limited to, computers, smartphones and tablets.

Personal Data: Any information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify that individual in context.

Service: The Bear Festival Milano website, which provides information and services related to the event.

Service Provider: Third parties, natural or legal persons who process data on our behalf. These may include vendors who help us operate the site, deliver our services, assist with marketing, or analyze how our services are used.

Usage Data: Information automatically collected by our systems or those of Service Providers, generated by your use of the Service (for example, the duration of your visit to a specific page).

Website: Represents www.bearfestivalmilano.it , through which we offer our services.

Members Area: This is a unique user profile created to access a restricted area of the website where users can view and download photos from previous events.

User: Any individual accessing or using our Service, or the entity for which such individual is acting, who interacts with our Service.

Referrer: The URL of the web page from which a visitor came to our site, useful for understanding the origin of the traffic.
1.1. While using our Service, we may ask you to provide us with certain personally identifiable information, limited to:

Email address

Name and surname

1.2. Information you voluntarily provide to us: We collect personal information that you voluntarily provide through our website, such as when you sign up for our newsletter or register in the Members Area.

1.3. Usage Data: While browsing, we automatically collect website usage data, which may include information such as IP address, browser type, operating system, pages visited, length of visit, referrer (referring page) and device identifiers . This data is collected to improve your user experience, personalize content, optimize the services offered and analyze site trends. For further details on managing cookies and similar technologies, please see our Cookie Policy.
We use the personal information collected to provide you with our services, process your requests and improve our website.

2.1. Newsletter Subscription Form

Our website offers users the opportunity to subscribe to the Bear Festival Milano newsletter. Through this form, we collect email addresses in order to send periodic communications about the festival’s events, activities, and initiatives.

Every communication includes the option to unsubscribe from the newsletter via a dedicated link. Alternatively, you can request the deletion of your personal data (name, surname, and email address) by sending a request to: webmaster@bearfestivalmilano.it.

2.2. Members Area Access

To access the members’ area, it is necessary to complete the registration process by providing personal data such as first name, last name, and email address.

Registration can be carried out via the Bear Festival Milano website or mobile application, using the same procedures and requiring the same information.

This information is collected exclusively to enable access to the restricted area and to ensure that the service is intended only for authorized users. The data provided will not be visible to other users within the members’ area.

Within the members’ area of the website, it is possible to view and download photographs from events organized by Bear Festival Milano. The photographic material is made available for personal use only. Any distribution, sharing, publication, or commercial use of the images without the explicit consent of the rights holders is strictly prohibited.

The mobile application allows users to view event information, receive notifications, and contact the organization, but does not allow the download of photographs.

Bear Festival Milano is not responsible for any improper use of the photographs by users after download.

2.3. Contact Form

The website’s contact form allows users to send questions or requests to the Bear Festival Milano team.

To use the form, it is necessary to provide your name, surname, and email address. This information is collected solely to respond to inquiries and will not be used for marketing purposes or shared with third parties without the user’s consent.

2.4. Mr Bear Milano Form

The MrBear Milano form collects personal data of contest participants, including name, surname, phone number, email address, and city of residence.

This information is used exclusively to select eligible participants and, if necessary, contact them regarding the contest. Data will not be shared with third parties and will be processed in compliance with current privacy regulations.
3.1. Privacy Protection: We do not sell, rent, or share your personal information with third parties for marketing purposes.

3.2. Legal Exceptions: Your personal information may only be disclosed if required to do so by law, such as in response to subpoenas, court orders, or other legal process. Additionally, we may share your data to protect the rights, property or safety of Bears Club Srl, our customers or others, for example in investigations of fraud or illegal activity.
4.1. Security Measures: We protect your personal information through rigorous security measures, such as limited access to data, encryption and constant monitoring of our systems for potential vulnerabilities.

4.2. Breach Reporting: Despite our efforts to ensure security, no system is completely immune to risk. If a data breach involving your personal information occurs, we will notify you promptly, describing what happened and providing guidance on how to protect yourself from any consequences.

4.3. Commitment to Security: Your security is essential to us, and we are committed to protecting your personal information at all times.
5.1. Cookies: Our website may use cookies. You can manage your cookie preferences through your browser settings. For further information on managing cookies, see our Cookie Policy.
5.2. Web Beacons: Certain sections of our Service and our emails may include small electronic files known as web beacons (or clear gifs, pixel tags, single-pixel gifs) that allow the Company to track activity on the site, such as the number of visitors on different pages or opening emails. These tools help collect statistics to improve the services provided, such as understanding the popularity of certain sections or features.

Our website may include links to websites operated by third parties. We have no control over or responsibility for the privacy practices or content of those sites. We recommend that you carefully review the privacy policies of these external websites before sharing any personal data.

6.1 Purchase of Tickets

For the purchase of tickets for the Party in Tram and Buffet events, our website provides a direct link to the external platform Xceed. All payment transactions, including credit card data, are managed exclusively by Xceed. Therefore, our portal does not collect, store, or process any financial information related to these purchases. We are not responsible for any issues related to payments, transaction security, or the handling of personal data by Xceed. We encourage you to review their privacy policy and terms of service for further details.
Updates and Revisions: We reserve the right to update this privacy policy to reflect changes in our data processing practices or legal requirements.

Notification of Changes: We will notify you via email before we make significant changes.

Revision Date: Each revision will be clearly dated at the beginning of the document.
You have the right to request the deletion of your personal data that we have acquired during your registration for our newsletter or members area. To exercise this right, contact us via the email address: webmaster@bearfestivalmilano.it.

We will do our best to respond within 48 hours and ensure the deletion of your data in accordance with privacy laws.
If you have any questions, concerns or requests regarding your privacy or the management of your personal data, please contact our Data Protection Officer at webmaster@bearfestivalmilano.it. We will be happy to provide you with further information and assistance.
Our service is not aimed at persons under the age of 18. An option to declare your age of majority is included in our registration and interaction forms. However, we are not responsible if an individual falsely claims to be an adult through this option, nor for any consequences resulting from such misrepresentations.

We do not knowingly collect personally identifiable information from individuals under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we learn that we have collected personal information from anyone under 18 without verification of parental consent, we will take steps to remove that information from our servers.
The website www.bearfestivalmilano.it is registered through Aruba, while hosting services are provided by Wix. Both companies take security measures to protect user data and ensure service continuity. For more information on the security practices of Aruba and Wix , we invite you to consult their respective web portals.

If you have any questions or require further information regarding our Privacy Policy, please do not hesitate to contact us at the email address webmaster@bearfestivalmilano.it. We are at your disposal to clarify any doubts.